REFUND / CANCELLATION
At Graceful Balance, we recognize that unforeseen events can sometimes impact your plans. However, please note that due to the nature of booking retreats, all retreat payments are non-refundable. We appreciate your understanding of our policies, as they allow us to provide the best possible experience for all participants.

CANCELLATION OF A RETREAT BY THE CLIENT
Any cancellation by a Client must be communicated in writing, typically via email, and must be acknowledged by Graceful Balance in writing, also through email.
Please be aware that your deposit is under no circumstances refundable. Deposits are a necessary component for securing bookings.


CANCELLATION OF A RETREAT BY GRACEFUL BALANCE
Graceful Balance reserves the right to cancel any retreat for any reason; however, we will not cancel a retreat less than 30 days before the scheduled start date, except in cases of unusual or unforeseen circumstances that are beyond Graceful Balance's control. When a retreat is canceled by Graceful Balance before the agreed-upon departure date, and this cancellation is not due to the fault of the Client, the Client has two options:

1. Transfer their deposit to another retreat taking place within one calendar year, or:
2. Receive a full refund of all monies paid under the contract as soon as possible.

Graceful Balance will not be held responsible for any incidental expenses or consequential losses that the Client may have incurred as a result of the booking. These expenses may include costs associated with visas, vaccinations, non-refundable flights or rail tickets, non-refundable car parking fees, loss of earnings, loss of enjoyment, and more. If the Client is offered a refund but requests an alternate retreat of a higher value than the one originally booked, the Client will be required to pay the difference in price.